Privacy Policy
1. Introduction
Welcome to Mithra Call Taxi Services ("Mithra," "we," "our," "us"). At Mithra, we prioritize the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our mobile application and website [insert website address]. By using our services, you agree to the terms of this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: This includes your name, email address, phone number, home address, and any other information you provide when booking a ride or creating an account.
Ride Information: We collect details related to your ride, including pick-up and drop-off locations, ride history, and any feedback you provide.
Payment Information: We collect payment data to process transactions. This includes your payment card details, billing address, and transaction history.
Location Data: We collect precise or approximate location information from your mobile device whenever you use our services. This helps us provide accurate ride services and improve user experience.
Usage Information: We automatically collect information about how you interact with our services. This includes your IP address, browser type, device type, operating system, and other usage data.
Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to enhance your experience, gather data on usage patterns, and offer personalized services.
3. How We Use Your Information
Mithra Call Taxi Services uses the collected data for various purposes, including:
To Provide and Maintain Our Services: We use your personal information to process your ride requests, manage your account, and deliver our services efficiently.
To Process Payments: Your payment information is used to process transactions, manage billing, and prevent fraudulent activities.
To Improve Our Services: We analyze usage patterns and feedback to enhance the quality of our services, develop new features, and personalize user experiences.
To Communicate with You: We may use your contact information to send updates, confirm bookings, respond to inquiries, and provide customer support.
To Ensure Safety and Compliance: We may use your information to maintain the safety and security of our services, enforce our terms and conditions, and comply with legal obligations.
4. How We Share Your Information
We may share your personal information with:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
Drivers: Your information, such as name, phone number, and location, is shared with drivers to fulfill your ride requests.
Legal Requirements: We may disclose your information if required by law, to protect our rights, or to comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
5. Your Rights and Choices
You have the right to:
- Access Your Information: Request access to the personal information we hold about you.
- Correct Your Information: Request corrections to your personal information if it is inaccurate or incomplete.
- Delete Your Information: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out of Communications: Choose to opt-out of promotional communications by following the unsubscribe instructions provided in the communication.
6. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed as 100% secure.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mithra Call Taxi Services
Email: mithratravels4069@gmail.com
Phone: 86809 15061, 97864 85061